abb99's Privacy Policy
Your personal information is completely safe with us — here we clearly explain how abb99 collects, uses, and protects your data.
This Privacy Policy applies to the abb99.cam website and related services operated by the abb99 platform ("abb99", "we", "us"). When you open an account on our platform, play games, or use any of our services, you are considered to have agreed to the terms of this policy.
We place the highest importance on the privacy of users in Bangladesh. On the abb99 platform, your information is kept secure through SSL encryption technology and is never sold to any third party without your permission.
1 What Information We Collect
When registering an account and using services on the abb99 platform, we may collect the following types of information:
- Identity Information: Your full name, date of birth, and national ID or passport number (for age verification).
- Contact Information: Email address and mobile number.
- Financial Information: bKash, Nagad, Rocket, or Upay account numbers (to process transactions); we never store your full PIN or password.
- Technical Information: IP address, browser type, device information, and cookie data.
- Usage Information: Which games you played, session duration, betting history, and your activity on the platform.
- Communication Records: Live chat messages and the history of your contact with us via email.
2 How Information Is Collected
abb99 collects your information in the following ways:
- Directly Provided Information: Information you voluntarily provide during account registration forms, identity verification processes, and financial transactions.
- Automatically Collected Information: Information gathered through cookies and similar tracking technologies while you browse our website.
- From Third Parties: Necessary verification information through payment gateways and identity verification services.
3 How Your Information Is Used
abb99 uses your information only for legitimate and necessary purposes. The main reasons for use are listed below:
- To create and manage your account and complete age verification (confirming 21+).
- To securely process all financial transactions including deposits and withdrawals.
- To manage bonuses, promotions, and the VIP program.
- To ensure platform security and prevent fraud.
- To comply with responsible gaming policies and identify potentially problematic gaming behavior.
- To provide customer support — resolving issues through live chat and email.
- To improve service quality and personalize the user experience.
- To send important service updates, changes, or security notifications.
4 Information Sharing and Disclosure Policy
abb99 never sells your personal information to third parties. However, in certain circumstances, limited information may be shared with the parties listed below:
- Payment Providers: Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete transactions.
- Identity Verification Services: Minimum information is shared with approved services for identity and age verification to meet regulatory requirements.
- Game Software Providers: Partner providers such as PG Soft, Pragmatic Play, JILI, and Spribe receive session information necessary to operate games — no identity information is shared.
- Legal Obligations: Information may be provided to relevant authorities if required under a court order or other legal process.
- Business Changes: In the event of a transfer of ownership or merger of abb99, the new operating party will be bound to comply with this privacy policy.
Your information will not be shared with any third party for any reason other than those mentioned above.
5 Data Protection and Security Measures
abb99 has adopted industry-standard security measures to protect your personal information. What is included in our security framework:
- SSL Encryption: All information sent and received on the website is protected by 256-bit SSL encryption.
- Secure Servers: User data is stored in encrypted databases and strict access controls are maintained.
- Firewall and Security Monitoring: Round-the-clock network monitoring is carried out to prevent unauthorized access.
- Staff Training: Staff who handle data are trained to follow strict privacy policies and data access is restricted on a need-to-know basis.
- Regular Security Audits: Regular security reviews are conducted to identify potential vulnerabilities.
However, no method of transmitting information over the internet is completely 100% secure. We make every effort to ensure maximum protection, but we cannot guarantee absolute security.
6 Cookie Policy
Cookies and similar technologies are used on the abb99 website to improve your experience. Cookies are small text files stored on your device.
The cookies we use:
- Essential Cookies: These cookies are essential for maintaining login sessions and security — without them the platform will not function properly.
- Performance Cookies: To analyze which pages are used most and how fast the site is.
- Functionality Cookies: To remember your preferences, language, and settings.
- Analytics Cookies: To understand user behavior and collect aggregate statistics to improve our services.
You can control cookies through your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly.
7 Data Retention Period
abb99 retains your information for as long as necessary. The retention period depends on the type and purpose of the information:
- Active Account Information: Complete information is retained for as long as the account is active.
- Transaction Records: Transaction information is kept for at least five years after account closure for financial compliance and dispute resolution.
- Identity Verification Documents: Retained for a specified period in accordance with regulatory requirements.
- Communication Logs: Retained for up to two years to ensure customer service quality.
Once the need for retention has ended, information is securely deleted or anonymized.
8 Your Rights
As a user of the abb99 platform, you have the following rights:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations apply.
- Right to Restrict Processing: In certain circumstances you can request that the use of your information be limited.
- Right to Object: You can object to your information being used for specific purposes.
- Right to Data Portability: You can request your provided information in a structured, machine-readable format.
To exercise the above rights, please contact our support team. All requests will be processed within a reasonable time.
9 Privacy of Minors
abb99 is a platform strictly for those aged 21 and above. We do not intentionally collect personal information from anyone under 21 years of age.
We verify age at the time of registration. If we become aware that a user is under 21, their account will be closed immediately and all related information will be securely deleted.
If you believe a minor has opened an account on our platform, please notify our support team immediately.
10 Responsible Gaming and Data Use
abb99 believes in a responsible gaming culture. For this purpose, we may use information about your gaming behavior:
- To identify possible signs of problematic gaming behavior and provide assistance to the user if needed.
- To monitor the effectiveness of self-exclusion and limit-setting tools.
- To ensure that set deposit or betting limits on the account are being followed.
To learn more about responsible gaming, visit our Responsible Gaming page.
11 Third-Party Links
The abb99 website does not contain links to third-party websites. However, if you are ever redirected to a payment provider's or service provider's page, those pages have their own privacy policies.
abb99 is not responsible for the privacy practices of third-party websites. We recommend reading their own privacy policies before using their services.
12 Policy Changes and Updates
abb99 reserves the right to update or change this privacy policy at any time. In the event of significant changes, we will:
- Publish the updated policy on this page of the website and change the "Last Updated" date.
- Notify registered users of important changes via email.
- Continued use of the platform after changes will be taken as your consent to the updated policy.
Visit this page regularly to stay up to date with the latest version of the policy.
Privacy-Related Questions and Concerns
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us. Our team is available 24 hours a day, 7 days a week to serve you.
This privacy policy has been prepared in accordance with the laws of Bangladesh and prevailing international data protection standards. In the event of any dispute, the jurisdiction of Bangladeshi courts will apply. For more details, please visit our Terms and Conditions page.